Accessibility statement
Our accessibility statement
This accessibility statement applies to the Greenwich Learns website, www.greenwichlearns.org.uk
This website is run by the Adult Skills and Community Learning department of the Royal Borough of Greenwich.
Greenwich Learns is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
What to do if you cannot access parts of this website
We know some part of the website are not full accessible and we are working to improve this.
If you need information provided to you in a different form please contact Fay Dillon at adult-learning@royalgreenwich.gov.uk or call 0800 0283 230.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
(a) non-compliance with the accessibility regulations
These elements apply to all the pages across our site and we are currently working to improve the accessibility of the design to meet these criteria.
• some of the colours used for graphics and icons do not have sufficient contrast. This fails criteria WCAG 1.4.11 Non-Text Contrast (minimum)
• some copy content features list of items which are presented visually but not semantically as a list which means they won't be read as a list by those using third party reader services. This fails criteria WCAG 1.3.1 Info and Relationships
What we are doing to improve accessibility
We are continuously working on the website to improve accessibility within the limitations of our budget and the management of the content by the internal team and our partners. As and when we find issues with accessibility we log them and address them as soon as is possible.
We are keen to continuously strive towards improving the access of our website so that we can reach as wide a sector as possible who would benefit from the services provided on the website. With that in mind we aim to review our website on an annual basis.
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
Preparation of this accessibility statement
This statement was prepared on 17 January 2024. The statement was last reviewed on 21 June 2024.
The information included in the statement is based partly on information gathered from our own accessiblity auditing activities, which are based on human review of site features supported by use of a variety of technical tools to support validation of compliance.
The accessibility of the current site was reviewed by Government Digital Service on 15 January 2024 and 16 April 2024, and we appreciate the insights provided by this additional perspective on the site's compliance with GDS guidelines.
The Royal Borough of Greenwich digital team conducted a further full review of the website at the end of May 2024 providing us with more insights into areas we could strive to improve upon and where possible these have been addressed.
Feedback and contact information
Please contact Fay Dillon at adult-learning@royalgreenwich.gov.uk or 0800 0283 230 for any compliance failure or to request information and content excluded from the scope of the Directive.
Please also contact Fay Dillon at adult-learning@royalgreenwich.gov.uk or 0800 0283 230 for accessibility and for processing requests sent through the contact form
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
