Student learning how to excel at customer service

Learn to deliver outstanding customer service to boost your employability. Greenwich Learns offers hands-on courses in Royal Greenwich, London, that will give you the tools and skills to working in retail, hospitality, healthcare and many other client-facing roles. Our range of courses changes, so please check regularly for new opportunities.

Add customer service skills to your CV

Benefits of customer service courses:

  •  learn how to deliver outstanding customer service
  • learn how to handle challenging situations with confidence
  • showcase your skills in interviews
  • add an accreditation to your CV
  • increase your employability skills
  • demonstrate your commitment to professional development

Course funding and training locations

Most of our courses are fully funded for Royal Greenwich residents. You can check your eligibility when you book with one of our selected training partners. Most courses are taught in person with some online options available – you can discuss any specific needs you have when you contact a training partner.

Courses for Customer Service

Find and book a course

We work with a number of training partners who deliver our courses. Browse the list below and follow the links for the courses that interest you. Each link will take you to the training partner’s website where you can:

  • check your eligibility for full funding – most courses are fully funded if you live in Royal Greenwich, London
  • see available dates, times and locations for each course
  • book a course

Need support? Contact us if you need help accessing information or booking a course.

Global Solution Services

Our courses cover skills such as job search, CV writing, interview practice, mastering digital recruitment processes, and maximising AI tools. Our sector-focused courses develop customer service skills, or help apply for jobs in the civil/public sector, or start a career in health and social care.

Find out more and book

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