A range of customer service courses are available, from the main principles, to focusing on customers with disabilities; the role of social media and culture awareness in excellent customer service. All our courses have been updated in response to the impact COVID 19 now has on Customer Service and Health and Safety and are relevant for people looking to improve their job prospects across a range of industries.
These are ideal for anyone looking for work (or promotion) in hospitality, catering, care or other customer-facing roles like retail or home based customer support roles.
Our trainers (Nick, Paul and Linda) have a wealth of experience and use this to make the day friendly, engaging and enjoyable. Customer feedback is excellent!
All our course provide qualifications that are well recognised by the industry so are a real bonus for anyone’s CV and to mention
Very informative and the trainer was fantastic.Learner
Locations used by Community Systems
Courses taught by Community Systems
| 2 start dates from 2nd February 2021
To improve safety in the workplace and make learner more competitive in the job market
Online | 3 start dates from 9th February 2021
Learn essential food safety and safe practices for working with food
Online | 4 start dates from 19th January 2021
Learn about the changes in the job market and your own motivations and strengths to help you create a strategy for a career change short & long term
| 5 start dates from 23rd February 2021
Be more competitive in the job market through improving customer service skills
Online | 3 start dates from 26th January 2021
This course is the follow up to Back To YOUR Future I and helps you implement the strategy for career change you created in Back To YOUR Future I