A range of customer service courses are available, from the main principles, to focusing on customers with disabilities; the role of social media and culture awareness in excellent customer service.
These are ideal for anyone looking for work (or promotion) in hospitality, catering or other customer-facing roles like retail.
Our trainers (Nick and Linda) have a wealth of experience and use this to make the day friendly, engaging and enjoyable. Customer feedback is excellent!
All our course provide qualifications that are well recognised by the industry so are a real bonus for anyone’s CV and to mention
at interview.
Very informative and the trainer was fantastic.
Learner
Subjects taught
Locations used by Community Systems
- Eltham Centre
2 Archery Road, SE9 1HA - Work and Learn Centre
Chandler's Avenue, SE10 0GE - The Old Library
Calderwood Street, SE18 6QW
Contact
- Web site: www.communitysystems.co.uk
- Phone: 020 8782 1770
Courses taught by Community Systems
Principles of Customer Service - Hospitality & Catering
The Old Library, Work and Learn Centre | 8 start dates from 20th September 2018
Be more competitive in the hospitality and catering job market through improving customer service skills
Social Media and Customer Service - Hospitality & Catering
The Old Library | 7 start dates from 21st September 2018
Learners understand the importance of Social media in customer service and can use it to support employment in hospitality and catering
Health & Safety at Work
The Old Library | 2 start dates from 23rd November 2018
To improve safety in the workplace and make learner more competitive in the hospitality and catering job market
Food Safety in Catering
The Old Library, Eltham Centre, Work and Learn Centre | 7 start dates from 27th July 2018
Learn essential food safety and safe practices for working with food in a catering environment
Customers with Disabilities Hospitality & Catering
Work and Learn Centre | 4 start dates from 8th October 2018
To make learners more competitive in the hospitality and catering job market through improving service for disabled customers.
