A range of customer service courses are available, from the main principles, to focusing on customers with disabilities; the role of social media and culture awareness in excellent customer service. All our courses have been updated in response to the impact COVID 19 now has on Customer Service and Health and Safety and are relevant for people looking to improve their job prospects across a range of industries.
These are ideal for anyone looking for work (or promotion) in hospitality, catering, care or other customer-facing roles like retail or home based customer support roles.
Our trainers (Nick, Paul and Linda) have a wealth of experience and use this to make the day friendly, engaging and enjoyable. Customer feedback is excellent!
All our course provide qualifications that are well recognised by the industry so are a real bonus for anyone’s CV and to mention
Very informative and the trainer was fantastic.Learner
Locations used by Community Systems
Courses taught by Community Systems
| 10 start dates from 22nd September 2020
Be more competitive in the job market through improving customer service skills
| 2 start dates from 29th September 2020
To make learners more competitive in the job market through better practical knowledge of excellent customer service is a mul
| 11 start dates from 17th June 2020
Weekly short online webinars - includes taster sessions on how to use Zoom, trends and guidance in Customer Service & Job Market in the Covid era
Online | 6 start dates from 8th September 2020
Learn essential food safety and safe practices for working with food
| 2 start dates from 10th November 2020
To improve safety in the workplace and make learner more competitive in the job market